Player support · Lucky Deal Games

We’re here for every game.

Need a hand? Our support team can help with Lucky Deal Poker, LuckySeven, and LuckyBela. Tell us which game you’re playing and what happened, and we’ll point you in the right direction.

Lucky Deal Poker

Video poker and virtual credits

LuckySeven

Card play, runs, and challenges

LuckyBela

Open Bela, teams, and leaderboards

Talk to the team

Email us with the game name, your device model, and a short description of the issue. A screenshot can help. Please don’t include passwords, payment details, or other sensitive information.

A few quick answers

What should I include in a support request?

Tell us which game you mean, what you expected to happen, what happened instead, and approximately when. For a leaderboard issue, include your in-game nickname and the game mode. You can attach a screenshot if it helps explain the problem.

My score or progress doesn’t look right. What should I do?

First reopen the game and check whether the result has updated. If it still looks wrong, email us the game, nickname, mode, approximate date and time, and a screenshot of what you see.

Does Lucky Deal Poker use real money?

No. Lucky Deal Poker is for entertainment. Its virtual credits have no real-world value and cannot be exchanged for cash.

How do I ask about privacy or deleting data?

Email us and name the game and platform you use. We’ll direct your request to the applicable privacy instructions.

Lucky Deal Games · Developed by Brex ·